At IC Manufacturer, we strive to make your purchasing experience straightforward, transparent, and reliable. This Purchase Guide walks you through each step — from selecting products to receiving your order.
Step 1: Product Selection
- Browse our catalog of semiconductors, ICs, and electronic components.
- Use our search bar, filters, and categories to quickly locate the right parts.
- Review detailed product specifications, datasheets, and application insights.
- If you need assistance, contact our technical sales team at info@icmanufacturer.com.
Step 2: Request for Quote (RFQ)
- For bulk or custom orders, submit a Request for Quote (RFQ) directly through the product page or via email.
- Provide details such as part number, required quantity, target price, and delivery timeline.
- Our sales engineers will respond with a competitive quotation within 3 hours (business days).
Step 3: Order Placement
- Once you confirm the quotation, an official pro forma invoice (PI) will be issued.
- Review the PI carefully for product details, pricing, shipping terms, and payment methods.
- Confirm your purchase order (PO) by email or electronic signature.
Step 4: Payment Options
We support a variety of secure global payment methods:
- Bank Wire Transfer (T/T)
- Credit Cards (Visa, MasterCard, American Express, etc.)
- PayPal
- Western Union
- Alipay / WeChat Pay (for selected regions)
- Escrow services (for high-value transactions, upon request)
Payment must be made in USD unless otherwise agreed. For special terms, please consult our sales team.
Step 5: Order Processing
- After payment confirmation, your order enters the picking, inspection, and packaging stage.
- All parts undergo quality checks to verify authenticity and condition.
- Lead times vary: 1–3 days for stock items, 5–7 days for special or large orders.
Step 6: Shipping & Delivery
- We ship via trusted couriers such as DHL, FedEx, UPS, TNT, EMS, and SF Express.
- Customers may also provide their own freight forwarder account.
- Tracking numbers are shared immediately upon dispatch.
Step 7: After-Sales Support
- Warranty: All products come with a 12-month limited warranty against manufacturing defects.
- Returns & Refunds: Please refer to our dedicated Returns & Refunds Policy.
- Technical Support: Our engineers are available to assist with installation, compatibility, and application questions.
Helpful Tips for Buyers
- Double-check part numbers before ordering to avoid mismatches.
- Plan ahead for lead times, especially with large or custom orders.
- Consult our experts if unsure about product substitutions or equivalents.